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Charger Setup, Control & Diagnostics

The eMabler Charger Management system enables operators to configure, monitor, update, and troubleshoot EV chargers remotely with precision and efficiency. As part of the broader eMabler EV charging platform, it helps charge point operators (CPOs) ensure high charger uptime, faster problem resolution, and seamless integration into their EV charging networks.

Key functions include:

Scenarios

Details

1. Connecting Charger to Site

Guides the user through associating a charger with a specific site.

Likely involves assigning a charger ID, setting parameters, or verifying OCPP configurations.

2. eMabler Charger Action Menu

Instructions on safely rebooting a charger remotely or on-site.

May also include conditions under which a reboot is needed (e.g. after a config change).

3. Charger Socket States

Describes the status values for each socket (e.g. available, charging, error).

Useful for interpreting real-time charger behavior.

4. OCPP Configuration Parameters

Lists configurable parameters supported by the Open Charge Point Protocol (OCPP).

Could include settings like HeartbeatInterval, MeterValuesSampleInterval, etc.

5. Troubleshooting Problems

Diagnostic workflows or FAQs to resolve common charger issues.

Likely includes steps for both software and hardware-related errors.

6. Getting Diagnostics from Charger

Details how to extract logs or run diagnostics remotely.

Useful for debugging communication or performance issues.

For deeper integrations, troubleshooting help, or FTP server setup, contact eMabler Support. Our support team specializes in advanced integrations, API configurations, and complex EV charger management cases.

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